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Trusted Choice agencies are
insurance and financial services firms whose access to multiple companies
and commitment to quality service enable us to offer our clients competitive
pricing, a broad choice of products and unparalleled advocacy.
As a Trusted Choice agency, we are dedicated to you and are committed to
treating you as a person, not a policy. This commitment means we shall: |
- Work with you to identify the insurance and financial services that
are right for you, your family or your business, and use our access
to multiple companies to deliver those products.
- Guide you through the claims process for a prompt and fair resolution
of your claim.
- Help solve problems related to your coverage or account.
- Explain the coverages and options available to you through our agency,
at your request.
- Return your phone calls and emails promptly and respond to your requests
in a timely manner.
- Provide 24/7 services for our customers, offering any or all of the
following: emergency phone numbers, Internet account access, e-mail
and call center services.
- Use our experience and multiple company relationships to customize
your coverage as needed.
- Commit our staff to continuing education so they may be more knowledgeable
in servicing you.
- Treat you with respect and courtesy.
- Conduct our business in an ethical manner.
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| We pledge this to you, our clients, and
ask that you let us know if we fail to meet our commitment, so we may take
corrective action. |
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